After we take a look at your device, we’ll give you a diagnostic evaluation absolutely free and let you know how much it will be to fix it. We’ve fixed plenty of devices from ereaders to phones to laptops. When this is the case, bring your device to us and let us take a look. If none of them are working, it could be a sign that your device is having more issues than these surface fixes can solve. These should all be quick fixes for your Kindle’s syncing problem. When you’ve logged out, wait a few seconds, and then log back in again. Log completely out of your Kindle account, which you can do through the menu, settings, my account, and deregister my Kindle. Once you’re connected to the Wi-Fi, sync your device. Leave it off for a minute or so, and then try connecting again. After you leave it in this mode for a bit, turn airplane mode off and try syncing again. Try putting your device in airplane or flight mode for about 30 seconds.
When your Kindle finishes resetting itself, it should sync. This will hard reset your Kindle and the logo should appear. Hold your Kindle on/off button down like you would to turn the device off, but instead of releasing the button after 20 seconds, keep holding it for about 40 or 45.
Here are a few simple fixes as well as one bigger one. So you just got your Kindle device-or you’ve had it for a while-and suddenly it won’t sync, causing you to have problems getting books that you bought off the Amazon website or that you emailed to your device.
